Keyideas Jewelry Filter & Search

FAQ

What’s the difference between the free and paid versions?

The free version provides all core filtering and search functionality for ALL jewelry types including rings, earrings, necklaces, bracelets, and fine jewelry. You get comprehensive filters for Center Stone Shape, Side Stone Accents, Earring Types, Necklace Lengths, Bracelet Styles, Metal Types, Gemstones, and more. It’s perfect for English-speaking stores focused on the domestic market.
The paid version adds:

1. Filter Images & Icons (visual filtering across all jewelry categories that increases conversions by 25%).
2. Global Ring Sizing (US, UK, EU, Australian, Asian standards).
3. Multilingual & RTL Support (translate into any language, perfect for Arabic/Hebrew/Urdu/Persian markets).
4. Engraving Options (available as add-on).
5. Priority Support.

How often does pricing change?

We review pricing annually to reflect new features and improvements. Any pricing changes are communicated in advance, and existing subscribers are notified before adjustments take effect.

Can I get a refund after making a payment?

No, we do not provide refunds once payment is made or subscription is active, as this involves server setup, account configuration, and licensing. We recommend using the free version fully to ensure it meets your requirements before upgrading.

Can I cancel my subscription at any time?

Yes, you may cancel your paid subscription anytime by contacting our support team via email or WhatsApp at least 4-5 days before your next billing cycle. After cancellation, you’ll need to reinstall and set up the free version from scratch.

What if I want custom features not included in the plugin?

Contact our support team for unique requirements like advanced filtering logic, custom layouts, or special integrations, we offer custom development services. We can also help build, maintain, and enhance your entire jewelry website from the ground up, with maintenance projects starting at $500 per month.

What jewelry types does this plugin support?

The plugin works with ALL jewelry categories including:

• Rings: Engagement Rings, Wedding Bands, Fashion Rings, Eternity Bands
• Earrings: Studs, Hoops, Drops, Dangles, Chandeliers, Huggies, Climbers
• Necklaces: Chains, Pendants, Chokers, Statement Necklaces
• Bracelets: Tennis Bracelets, Bangles, Cuffs, Chain Bracelets, Charm Bracelets
• Fine Jewelry: All precious metal and gemstone jewelry pieces

What filters are included?

Comprehensive filters for all jewelry types:

Rings:

• Center Stone Shape: Round, Oval, Princess, Cushion, Emerald, Radiant, Pear, Marquise, Asscher, Heart
• Side Stone Accents: Lab Diamonds, Natural Diamonds, Black Diamonds, Gemstones
• Ring Style: Solitaire, Halo, Pavé, Vintage, Three-Stone, Split Shank, and more
• Gender: Men’s, Women’s, Unisex
• Bridal Set: Yes/No

Earrings:

• Type: Studs, Hoops, Drop, Dangle, Chandelier, Huggie, Climbers
• Back Type: Push-back, Screw-back, Lever-back, French Hook
• Length/Size
• Stone Type and Setting

Necklaces & Pendants:

• Chain Type: Cable, Rope, Box, Snake, Figaro, Wheat
• Length: 16″, 18″, 20″, 24″, Custom
• Pendant Style: Solitaire, Heart, Cross, Initial, Locket
• Stone Type and Setting

Bracelets:

• Style: Tennis, Bangle, Chain, Cuff, Charm, Link
• Size/Length: 6″, 7″, 8″, Custom
• Clasp Type: Lobster, Spring Ring, Toggle, Magnetic

Universal Filters (All Jewelry):

• Metal Type: White Gold, Yellow Gold, Rose Gold, Platinum, Silver (14K, 18K, etc.)
• Stone/Gemstone Type: Diamond, Emerald, Ruby, Sapphire, Pearl, and more
• Price Ranges: Fully customizable
• Collections and Custom Attributes

Can customers use multiple filters at once?

Yes! Customers can combine filters simultaneously across any jewelry category. Examples:

• Rings: «Oval + Rose Gold + Halo + Lab Diamond Accents + $3000-$5000»
• Earrings: «Hoops + White Gold + Diamond Studs + Screw-back + Under $1000»
• Necklaces: «18» + Yellow Gold + Heart Pendant + Diamond + $500-$1500″
• Bracelets: «Tennis + Platinum + 7″ + Lab Diamonds + $2000-$4000»

Results update in real-time as each filter is applied.

What is «Filter Available for Home Preview»?

This feature allows customers to choose whether they want to preview products at home on your catalog page. They can filter through products and review them using the filter options before making decisions. It gives customers the flexibility to virtually «bring home» products they’re interested in while filtering.

Is it mobile-responsive?

Yes, fully responsive and mobile-optimized. The interface adapts perfectly to smartphones and tablets with touch-friendly controls and intuitive design.

Do you provide sample rings?

Yes, we provide sample engagement rings to demonstrate how the Filter works. These samples also serve as a guide for categorizing and tagging your own rings for compatibility. You can easily import these sample rings using the ‘Import Sample Rings’ button in Settings → Settings Category. You can replace them with your own designs at any time—your products remain completely yours.

What if I don’t have my own ring settings?

We offer a Product Library (paid add-on) with 100+ engagement and wedding ring designs in various metal types, complete with product and 360° lifestyle videos. These designs can be licensed for your website. Contact our sales team for details.
Note: We provide only digital assets. Design defects, manufacturing, and order fulfillment are your responsibility.

Can I customize the appearance of the filter tool?

Yes! Customize colors, fonts, and design elements to match your store’s branding across all jewelry categories. Use the built-in style editor or add custom CSS for advanced customization.

Can I modify the available filter options for different jewelry types?

Yes, you have complete flexibility to add, remove, or rename filters for each jewelry category:

• Rings: Add custom ring styles or stone shapes
• Earrings: Add unique earring types or back styles
• Necklaces: Add custom chain types or lengths
• Bracelets: Add unique bracelet styles or sizes
• Universal: Modify metal types, gemstone options, or price ranges.

All filters can be tailored to match your inventory and terminology.

Can I show different filters for different jewelry categories?

Yes! You can configure which filters appear on different product pages. For example:

• Show «Center Stone Shape» and «Ring Style» on engagement ring pages
• Show «Earring Type» and «Back Type» on earring pages
• Show «Chain Type» and «Length» on necklace pages
• Show «Bracelet Style» and «Size» on bracelet pages

This keeps the filtering experience relevant to what customers are shopping for.

Can I customize the text on plugin pages?

Yes, go to the Language & Region → Translations tab. Select the page you want to translate from the dropdown, enter your custom text in your desired language, and save. You can customize terms like ‘Style,’ ‘Shape,’ ‘Stone,’ and more.
Note: For paid clients, this feature is managed by our support team

Does this work with non-English websites?

Yes, with the Paid version! The plugin is fully translatable into any language. All filter labels, buttons, and interface text can be translated. The free version operates in English only.

What is RTL Support?

RTL (Right-to-Left) Support is essential for languages like Arabic, Hebrew, Urdu, and Persian that read from right to left. The Paid version includes full RTL support. This is not available in the free version.

How do I select ring size options for my region?

Navigate to Language & Region → Basic tab in plugin settings. Select your language, and the ring size system will be automatically selected for that language (e.g., R1 for US/Mexico/Canada, R2/R3 for other countries). You can use the slider to preview different ring sizes. You can also hide the ring size feature on the review page if needed.

How do I install the plugin?

1. Go to WordPress Dashboard → Plugins → Add New
2. Search for «Keyideas Jewelry Filter & Search»
3. Click «Install Now» then «Activate»
4. Plugin automatically scans your products and creates filters
5. Customize settings in WooCommerce → Settings → Jewelry Filter & Search

Most stores complete setup in 30 minutes or less.

Do I need technical expertise?

No. The plugin is designed for jewelry store owners, not developers. Everything is point-and-click with clear instructions. Our support team can assist if needed.

What is the optional setup service?

The setup service ($200-$350 based on your website complexity) includes professional installation, product catalog mapping, custom filter configuration, theme integration, styling, and staff training. Most stores self-install easily, but this service is available for those who prefer hands-on help.

Why is my plugin not showing on the store?

Common solutions:

1. Ensure plugin is activated (WordPress Dashboard → Plugins)
2. Update to latest version
3. Check WooCommerce compatibility
4. Clear browser and caching plugin cache
5. Verify filter widget is added to pages/sidebar

Contact support if issues persist.

Will this work with my theme?

Yes! Works with all standard WordPress and WooCommerce themes including popular options like Astra, OceanWP, Flatsome, Storefront, Divi, Kadence, GeneratePress, and hundreds more.

Does it work with page builders?

Yes! Fully compatible with Elementor, Divi Builder, WPBakery, Beaver Builder, and Gutenberg blocks. Add filters using shortcodes or widgets.

What if the plugin doesn’t load properly with my theme?

If plugin/filters are not loading, ensure your theme has proper WooCommerce container classes. For UI issues, contact our support team for theme-specific CSS adjustments. Our support team is available to ensure seamless integration with your WordPress theme.

Is it SEO-friendly?

Yes, Filtered URLs are clean and SEO-friendly with proper canonical tags and structured data for optimal search engine visibility.

Will it work with caching plugins?

Yes, compatible with popular caching plugins like WP Rocket, W3 Total Cache, WP Super Cache, and LiteSpeed Cache.

Can I see examples of stores using the Ring Builder?

Yes. Explore real-world examples of jewelry stores that have customized the Ring Builder to align with their branding and design aesthetic.

• robertcliffmasterjewellers.com.au
• bongioielli.com
• geminidiamond.com
• ramziandco.com.au

These examples showcase the flexibility and professional results possible with our plugin.

What is Keyideas Ring Builder – Build Your Own Ring (BYOR)?

The Ring Builder is a complete WordPress & WooCommerce plugin that enables customers to design custom engagement rings. It offers access to an entire inventory of diamonds and gemstones (natural, lab-grown, and colored), advanced filtering, interactive ring building, and seamless integration with your existing store. The plugin is designed to increase sales by up to 30% through enhanced customer engagement.

Key Features:

• Diamond selection from your inventory or connected suppliers (Nivoda, RapNet)
• Complete customization: center stone shape, metal type, side accents, engraving
• Live pricing updates as customers customize
• 360° product views with interactive 3D ring visualization
• Mobile-optimized with full functionality on all devices
• Multi-language and multi-currency support

Why Jewelers Love It:

• Increases average order value by 40% on custom rings
• Reduces custom quote requests by 60%
• Provides 24/7 self-service customization for engagement rings
• Integrates with supplier feeds (RapNet, Nivoda)

Use Both Together: Many stores use Jewelry Filter & Search for browsing their entire jewelry catalog (ready-made rings, earrings, necklaces, bracelets) and Ring Builder specifically for custom engagement ring design – giving customers complete shopping flexibility across all jewelry categories!

Learn more: WooCommerce Ring Builder by Keyideas

What is Keyideas Jewelith: 3D Jewelry Configurator for Rings, Bracelets & Necklaces?

Design custom jewelry with real-time 3D previews (rotate, zoom & view details). Customers can customize metals, stones, engraving and sizes, with options for guided concierge service or self-serve configuration. Features include product uploads, shareable design links, seamless cart integration, and mobile-ready Shopify compatibility for an interactive shopping experience.
Learn more: Keyideas Jewelith – 3D Design Studio

What is Keyideas Timenox: All-in-One Watch Integration & Smart Filter App?

Easily integrate luxury timepieces into your jewelry store with our powerful Watch Filter App. Filter by Brand, Model, Dial, Bracelet, Bezel, Size, Condition, Paper, and Year. Import your own inventory or browse curated collections. The app seamlessly adapts to your store’s theme with mobile-optimized design, advanced search filters, and effortless inventory management, helping you expand beyond jewelry into luxury watches.
Learn more: Keyideas Timenox – Integrate Watches

What is Keyideas Vizora – 3D Try-On?

Our 3D Virtual Try-On technology allows customers to try on jewelry rings from home using augmented reality. This plugin integrates seamlessly with WooCommerce to provide an immersive shopping experience, helping customers visualize how rings look on their hand before purchasing.
Learn more: Keyideas Vizora -3D Try-On

What support is provided?

Support via:

• Email and WhatsApp
• Response Time: 1-2 business days for all users
• Video Tutorials: Comprehensive library available
• Documentation: Step-by-step guides

Paid subscribers receive the same response time but with priority queue placement and hands-on setup assistance.

How often is the plugin updated?

Regular updates with new features, improvements, and security patches. All updates are free for existing customers (free and paid).